Answers for organisers, chairs, reviewers & authors

Frequently asked questions

Everything you need to know about running a conference on ConferenceOS — submission and peer review, pricing and migration, hybrid delivery, proceedings, privacy and support. Can't find your answer? The community forum and our team are one click away.

Getting started

Getting started

What ConferenceOS is, who builds it, and how it compares to the tools you already know.

  • What is ConferenceOS?

    ConferenceOS is an all-in-one conference management system that runs a scholarly event end to end — from the call for papers and abstract submission, through double-blind peer review, to registration and payments, program scheduling, hybrid or virtual delivery and published proceedings. Instead of stitching together a review tool, a registration tool and a virtual-event tool, organisers manage the whole lifecycle from one platform with a single sign-in.

  • Who builds and operates ConferenceOS?

    ConferenceOS is built by BdREN, the Bangladesh Research and Education Network — the national research and education network that connects universities and research institutes. It is designed for the academic community, so research integrity, fair review and data sovereignty are first-class concerns rather than afterthoughts.

  • Is ConferenceOS free?

    Yes — ConferenceOS is free for academic and non-profit conferences, with no per-submission or per-author fee. There is no charge for collecting submissions, running peer review or publishing proceedings. Larger commercial or corporate events use paid tiers, and paid card processing fees are passed through at cost by the payment gateway you connect.

  • How does ConferenceOS compare to EasyChair, Microsoft CMT, Whova and Ex Ordo?

    ConferenceOS matches the peer-review depth of EasyChair and Microsoft CMT — reviewer bidding, conflict-of-interest handling, rebuttals, meta-reviews and quotas — while adding the things those review-only tools leave out: built-in registration, payments, hybrid delivery and proceedings. Against attendee-experience platforms like Whova it adds rigorous review, and against Ex Ordo it adds a modern, fast interface, AI reviewer matching and a free academic tier. Tools such as OpenReview and Indico solve parts of this; ConferenceOS aims to cover the full lifecycle in one place.

Submission & review

Submission & review

Peer-review modes, conflicts of interest, rebuttals and reviewer assignment — the core of a credible programme.

  • What review modes are supported: single-blind, double-blind or open?

    All three. A conference can be configured for single-blind review (reviewers see authors but not vice versa), double-blind review (identities hidden from both sides), or open review where identities and reviews are visible. Reviewer aliasing in double-blind mode is preserved through the discussion and rebuttal phases, so anonymity is not accidentally broken late in the process.

  • How does ConferenceOS handle conflicts of interest?

    Conflicts can be declared by reviewers, derived automatically from shared affiliations and recent co-authorship, and flagged by chairs. Submissions are never assigned to a reviewer with a recorded conflict, and chairs see a clear conflict matrix when finalising assignments. This keeps the review fair and defensible if a decision is later challenged.

  • Does it support rebuttals and author responses?

    Yes. You can open a rebuttal (author-response) phase in which authors see the reviews and submit a structured response. Reviewers can then revise their scores and join a private discussion before the chair makes the final decision, mirroring the workflow used by major conferences.

  • Can reviewers bid on papers, and is assignment automated?

    Reviewers can bid to express interest or expertise on submissions, and chairs can run automated assignment that balances bids, declared expertise, conflicts and per-reviewer load quotas. AI-assisted, TPMS-style reviewer matching suggests strong reviewer-to-paper pairings, but every assignment stays under chair control and can be overridden manually.

  • What submission formats and author tools are available?

    Authors submit abstracts and full papers with multi-author management, supplementary files, track selection and configurable submission forms. Authors keep a single account across every ConferenceOS conference, so they manage all their submissions, revisions and camera-ready files from one dashboard.

Pricing & migration

Pricing & migration

Payments, registration, hybrid delivery, proceedings and moving an existing conference across.

  • Which payment gateways are supported for registration?

    Registration and ticketing are built in, with payments through Stripe and Razorpay for international and Indian audiences and SSLCommerz for Bangladesh and the wider region. You connect your own gateway account, so funds settle directly to you and processing fees are charged at the gateway's standard rate with no markup from ConferenceOS.

  • Can I run a hybrid or fully virtual conference?

    Yes. Each edition can be in-person, virtual or hybrid. Virtual and hybrid editions include integrated streaming and virtual-session support alongside the in-person program, and the attendee agenda syncs across devices so remote and on-site participants follow the same schedule. On-site teams get QR check-in for registered attendees.

  • Does ConferenceOS publish proceedings?

    Yes. When the program is set, you collect camera-ready files from authors and publish indexed, citable proceedings when the event closes. Each accepted paper gets a stable landing page, and you can export structured metadata for indexing services and your institutional repository.

  • How do I migrate an existing conference from another platform?

    You can import submissions, authors, reviewers and assignments from your current tool — including EasyChair and Microsoft CMT exports — using CSV and structured imports, so you do not restart review from scratch. Mid-cycle migration is supported: bring in submissions already received, then continue review in ConferenceOS. If you would like a hand mapping fields, our team will help with the first import.

Privacy & data

Privacy & data

Languages, data protection, GDPR and how to reach a human when you need one.

  • How does ConferenceOS handle data privacy and GDPR?

    ConferenceOS is GDPR-aligned. Personal data is collected only for running the conference, each event is logically isolated as its own tenant, and individuals can request access to or deletion of their data. Reviews and decisions are retained for research-integrity purposes under the conference's stated retention policy. See our privacy policy for the full detail on lawful basis, processors and retention.

  • Who owns the conference data, and can I export it?

    You do. The organising committee owns its conference data, and you can export submissions, reviews, decisions, registrations and proceedings metadata at any time. There is no lock-in: if you ever leave, your data leaves with you in open, structured formats.

  • What languages does ConferenceOS support?

    The interface is available in six languages — English, Bangla, Hindi, Spanish, French and German — and an attendee can choose their own language independently of the conference's default. This lets a single event serve a multilingual audience without running separate sites.

  • How do I get support?

    Start with the community forum, where organisers, chairs, reviewers and attendees ask questions and share best practice — anyone can read it and members can post. For account-specific or private matters, reach our team directly through the contact page. We also use the forum to gather feedback and shape the public roadmap.

Still have a question?

Ask the community on the public forum, or reach our team directly for account-specific help. We read every message and use your questions to improve the platform.

Ready when you are

Ready to run your conference?

Free for academic and non-profit events. Open your first call for papers today.

Built by BdREN — Bangladesh Research and Education Network